Frequently Asked Questions
How do I know which seat cover to order?
Please refer to the Buying Guide to help determine which seat cover you should buy. You also may call, email or chat with us (in box in lower right hand of your screen) if you need any help. We are happy to assist you. We would rather help you select the correct seat cover rather than ship the wrong one and waste money on shipping. We will ask you to pay the return shipping and the replacement shipping cost to exchange for the correct covers.
Why are these products so expensive? Why buy American?
It seems like a foolish question but many of us choose the cheaper option. We are conditioned to believe the old tagline, "Why pay more?" Meanwhile, the cost of US manufacturing can't compete with overseas labor. Yes, Black Mountain All-Terrain will have the more expensive option, however ours are also superior. Hands down, ours will last longer. We are so confident, we guarantee our workmanship for life. You can even call us on the phone and talk to us, the owners! That's right, we still answer our phone. Give us a call. We look forward to speaking with you.
What kind of fabric is used to make the seat covers?
Black: 1000 Denier Nylon, DWR (durable water repellent) urethane coated, Made in USA
Coyote Brown: 1000 Denier Nylon Cordura®, DWR urethane coated, Made in USA
Realtree EDGE™: 500 Denier Nylon Cordura®, DWR urethane coated, Made in USA
Realtree MAX-5™: 500 Denier Nylon Cordura®, DWR urethane coated, Made in USA
For an explanation of fabrics, please watch this video from Cordura®
What is the best color to choose? Realtree Camo™, Black, Coyote Brown?
The black seat cover looks sharp and is a nice heavy fabric and a little on the stiffer side. We use it on a lot of our military orders. Some people like the uniform look of the black with their UTV but be prepared, the black does get dirty. So if you are a perfectionist, the black will certainly look sharp but you must be prepared with a high pressure air hose to blow off the dirt and dog hair (and goat hair, yes our goat rides in our UTV). It also can pick up fuzz but it blows right off. Black is our highest selling color through John Deere dealerships.
Kyle's Choice -"It's fun!"// The Realtree EDGE™ seat cover is really a great color. The new EDGE™ has some brighter John Deere greens in it (by coincidence) and it really pops well with those green UTVs. But it also works well with the old Realtree HARDWOODS™ UTVs as well. I am not a big hunter, more of a farmer and rancher myself, but I love the EDGE™. It is just a really nice camo that I can enjoy without painting my face and hiding in a blind. It appeals to wider group of people. It is our biggest seller off this website.
Bev's Choice // The Coyote Brown seat cover has a softer feel to it though it is tough as nails. Like the black, we use it for military orders. We use it personally on our UTV. You can see a lot of pictures on our instagram, facebook and pinterest pages. As it ages, it starts to look like leather and the wrinkles that it had from packaging start to smooth out. Because of the softer "hand" it has, it really conforms to the seat well. And the more dirt it gets, the more leathery it looks. I like it. But then I don't mind dirt either. I am the messy closet gal while my husband, the professional seamster (aka what we call a sewer), has his closet lined up by color with correct spacing between each hanger.
Do these seat covers have a 'draw string'?
Around here, we refer to the draw string type seat covers as the "sack of potatoes." No, our seat covers are not a piece of fabric cinched up with a draw string, or zip tie. Our seat covers are custom fit to the seat so that once they are installed, they look like they came from the factory in that manner. The only reason to use a draw string is when the fabric is not custom fit and you are trying to stretch a piece of fabric over a complex shape. We use USA made zippers and Velcro™ to achieve that custom fit that looks so sharp in the photos.
Where's my order?
3/5/21 update: We apologize but we are currently running with a significant delay. Our wait time is now 3-4 weeks with some orders taking just over a month. We have had a perfect storm you might say, having two rounds of uncommonly bad weather for Texas. We were so overwhelmed, and thankful, for an incredible December but it did not let up in January. We gave our staff a week off between Christmas and New Years while orders kept pouring in. In addition, we have had various absence issues due to COVID and maternity leaves. Our seat covers are built in small batches between our military orders (see those here) and we had a large military order pushing seat covers back the first two weeks of February.
We do all our work in assembly line style so an individual order is grouped with other orders for efficiency on the production line. Our raw goods come in weekly from other US manufacturers, but sometimes they also experience delays for similar reasons. Once our materials are in-house, we cut the fabric and prepare it for the sewing line. Your product waits its turn to hit the sewing room floor based on order date.
We are very aware that each customer is waiting for their product and efficiency is important. However, we will not sacrifice speed for quality. Your product gets the same attention to detail that our military products receive. Though your Black Mountain All-Terrain product isn't a life saving device like our military products' purpose, we maintain the same level of quality control for every product. For Shipping details, please see our Shipping page.
My seat cover doesn't fit. Now what?
If you referred to the Buying Guide prior to purchase and verified that you indeed purchased the correct seat cover, then we need to hear from you. Some people find that after watching the installation video, it was just an installation error. If it is something other than that, please call us so we can help you troubleshoot. If we determine that the wrong product was ordered, we are happy to refund or exchange, but we kindly ask you pay the shipping costs as they do quickly add up for a small business like ours.
How do I install the seat cover?
We have a video for almost every seat cover. Please visit our video page to look for your model. If that still doesn't help, please give us a call and we will be happy to troubleshoot with you.
Do I need to treat my seat covers to keep them water repellent?
Our black, coyote brown and RealTree EDGE™ fabrics are DWR (durable water repellent) urethane coated making them water resistant. This treatment is done by the fabric manufacturer and will wear off over time. The timing will vary based on how much exposure to the elements your seat covers receive. There is no set time we can recommend a treatment with a water repellent spray but rather that will be based on your personal preference.
The GameGuard™ fabric is PVC backed which also is water repellent. The length of durability will also depend on how much exposure the seat covers receive.
How do I wash my seat cover?
We prefer good old handwashing. Put a spray nozzle on your garden hose and get a brush, like the kind you brush a horse with, and some dish soap. Put a little elbow grease in there too and you should come out with some clean covers. Please don't put these in a dryer ever. It will ruin the water resistant coating and the Velcro will stick to everything and make a mess.
If you have some seat covers that are pretty worn, send us a picture and let's talk about them! We love to see some of our older seat covers out there. Here is a picture of a set of seat covers that have been on a Gator™ since Summer 2015!